Built by Law Firm Operators. Not Generalist Consultants.
Nearly 30 Years in the Legal Industry.
Started as a file clerk at a plaintiff's employment firm and worked up through law firm operations.
From Am Law 100 to Small Firms.
Advises firms of every kind, from the Am Law 100 to small practices.
Former Law Firm COO.
Chief Operating Officer at Tiffany & Bosco and at Carpenter, Hazlewood, Delgado & Bolen.
Law Firm Billing and Financial Operations.
Laura Goins specializes in financial operations and law-firm billing.
Am Law 100 Operations Leadership.
Former Regional Office Administrator, western region, for Polsinelli.
Published and MBA-Trained.
Derek Andersen holds an MBA from the University of Phoenix. His writing on legal leadership has appeared in Legal Management.
Problems We Help Solve
Growth is outpacing the firm’s systems and management structure
Financial reporting lacks clarity for confident decisions
Processes are inconsistent across attorneys and staff
Managing partner spends too much time running the business instead of leading the firm
Technology is underused, fragmented, or misaligned with workflows
People, accountability, and management systems have not matured with the firm
Who We Work With
We work with law firms that have become too operationally complex to manage informally, but are not ready for a full-time COO.
That usually looks like this:
• Growth is moving faster than the systems and management structure that used to be enough.
• The managing partner is still the default decision-maker on staffing, vendors, approvals, and billing follow-up.
• Work gets done differently depending on which attorney or staff member is handling it.
• The same financial, workflow, staffing, or accountability problems keep coming back after they get patched.
• The firm needs executive-level operating leadership now, without adding a full-time executive.
If that sounds like your firm, start with the Law Firm Operations Assessment or schedule a Strategy Call.
Serving law firms from coast to coast.
What you get when we work together
• A clear picture of where the firm stands across leadership, finance, people, operations, and technology
• A prioritized 90-day action plan with owners and due dates
• Documented workflows and role clarity your team can actually follow
• Financial visibility: reporting, budgeting, billing, and collections that support decisions
• A monthly operating rhythm and scorecard so progress stays visible
• Hands-on implementation support — not a slide deck you have to execute alone
Growing law firms need more than good lawyers and hard work. They need the right business systems working together. The Legal Ops Group helps firms strengthen the five core areas that drive profitability, accountability, efficiency, and sustainable growth.
Support Growth & Accountability
Organizational design
Talent acquisition and retention
Performance management
Leadership development
Culture & employee engagement
People
Strategy
Create Direction & Accountability
Strategic planning
KPI development
Quarterly planning
Goal execution
Growth initiatives
The Five Systems Every Successful Law Firm Needs
Operations
Standardize & Scale
Workflow design
Process improvement
SOP development
Capacity planning
Operational audits
Financial Management
Reporting, budgeting & profitability
Financial reporting
Budget planning
Profitability analysis
Billing & collections
Technology
Build Secure & Scalable Ecosystem
Technology Strategy & Roadmaps
Software Selection & Optimization
Workflow Automation & AI
Cybersecurity & Risk Management
Data, Reporting & Business Intelligence
Schedule a Strategy Call
Ready to transform your firm's operational landscape? Connect with our leadership team to discuss how we can elevate your business through strategic management and financial excellence.
Why The Legal Ops Group
We provide the operational backbone for law firms seeking to scale with precision and financial integrity.
Our approach integrates strategic management with advanced technology to optimize every facet of your firm's operations. We focus on the critical intersection of organizational leadership and financial management, ensuring your practice remains agile and accountable in an ever-evolving market.
How firms work with us
How It Fits Together
Every engagement draws on the same Five Systems: Strategy, People, Operations, Financial Management, and Technology. The assessment shows where your firm stands. From there you can fix specific problems, or bring in ongoing operating leadership. Most firms start at Assess. You can start wherever the problem is clearest.
ASSESS: Law Firm Operations Assessment
Covers: all five systems. Start: take the assessment (about 10 to 15 minutes).
FIX: 90-Day Stabilization
Covers: the systems the assessment flags as highest priority. Start: assessment results or a Strategy Call.
FIX: Project-Based Consulting
Covers: one or more systems, depending on the project. Start: assessment results or a Strategy Call.
LEAD: Fractional COO
Covers: all five, run through a weekly and monthly operating rhythm. Start: schedule a Strategy Call.
01 — Law Firm Operations Assessment
A structured review across eight operating areas. You get a scored picture of strengths and gaps, plus a short executive findings brief to guide next steps.
02 — 90-Day Stabilization
Focused implementation on the highest-impact priorities. We install working systems, assign ownership, and leave you with a 90-day plan that is already underway.
03 — Fractional COO
Ongoing executive operating leadership for firms that need a steady hand without a full-time hire. Strategy, accountability, and cross-functional execution inside the firm.
04 — People, Finance & Operations
Hands-on support for the operational backbone: HR and people systems, finance and accounting processes, billing and collections, workflows, and day-to-day administrative operations — without embedding a full Fractional COO.
05 — Technology & AI Enablement
Practice systems, workflow automation, and adoption support — so technology reduces work instead of adding to it.
06 — Project-Based Consulting
A defined initiative with a clear scope and finish line: process redesign, org structure, KPI dashboards, expansion readiness, or a specific operational problem.
Schedule a Strategy Call to find the right fit.